Effective Date: 06/15/2023
Information We Collect
1.1 Personal Information: When you visit our website or use our services, we may collect certain personal information such as your name, email address, phone number, and mailing address. We collect this information when you provide it to us voluntarily, for example, when you fill out our contact form or provide your details for service requests.
1.2 Usage Information: We may also collect non-personal information about how you interact with our website, including your IP address, browser type, operating system, and browsing actions. This information helps us analyze trends, administer the site, and improve our services.
Use of Information
2.1 Provision of Services: We use the personal information you provide to fulfill your requests for computer repair, laptop repair, MacBook repair, laptop screen replacement, and PC repair services. This includes contacting you, scheduling appointments, diagnosing issues, providing estimates, and completing repairs.
2.2 Communication: We may use your contact information to communicate with you regarding your service requests, provide updates on repairs, respond to inquiries, and send important service-related notifications.
2.3 Marketing: With your consent, we may use your personal information to send you promotional materials, newsletters, or special offers. You can opt-out of receiving these communications at any time by following the unsubscribe instructions provided in the email or by contacting us directly.
Sharing of Information
3.1 Third-Party Service Providers: We may share your personal information with “trusted” third-party service providers who assist us in delivering our services. These providers are contractually obligated to handle your information securely and confidentially and are prohibited from using your personal information for any other purpose.
3.2 Legal Requirements: We may disclose your personal information if required to do so by law or if we believe in good faith that such disclosure is necessary to comply with legal obligations, protect our rights or the rights of others, investigate fraud, or respond to a government request.
We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
Changes to this Policy
Trueonefix Computer Repair Service
104 East Fletcher Avenue 33612 Tampa FL US
813 438 2888