FAQ

FAQ

Get instant answers to your questions on our concise and helpful FAQ page. Simplify your experience with our FAQs.

We hope this information is helpful! Please don’t hesitate to contact Trueonefix Service Tampa at 813-438-2888 or visit our website at https://trueonefix.com/ if you have any further questions or would like to schedule an appointment.Faq

What are your repair fees?

faq

Our repair fees are fixed at $80. If a part needs to be replaced during the repair, the price of the part to be used will be added to our repair fee.

What is the cost of device repair?

The cost of device repair is generally $80 if it is a problem that can be solved with software or a simple intervention. If the chipset replacement requires difficult engineering skills, the repair fee is $120.

How much money can a laptop be fix ?

If the problem with laptop devicess is a hardware problem, our fee is fixed at $80. Please ask for part prices, as part prices vary depending on the manufacturer of the product and the model number of the device in cases such as screen replacement, battery or keyboard replacement.

What are Desktop PC fees?

Desktop PC, Workstations, Desktop Game and Gamer PC prices are $80 as in our other prices, however, in cases where parts need to be used, the price of the part is added to the mend price.

What is the cost of screen changing ?

Broken or faulty Mac Screens have a $120 repair fee if they are repairable. In general, the average price for a 13.3 inch Mac Pro screen is between $360 and $395. For 15.6 or 16 inches, this figure varies greatly. Therefore, if you send us the model number next to the serial number on the bottom of your Macbook, we can give you a clear price immediately.

What is the best IT company in Tampa Florida?

Trueonefix Company Shop
From where ?
-Because we provide the highest quality service at the best prices in the Tampa area.
-Our Labor Warranty is 90 Days
-Our Parts Warranty is 180 Days
-Quick repair times
-Cheap and Quality Repair
-Original or 100% compatible parts.
-Customer comfort.
-Recycling and Correct Use of Resources
-Friendly service
-Senior Customer Discounts
-Accessible Location
-Real in Store Repair experience
-One-on-one meetings with technicians
-Educated Technicians and Engineers
-Clear and Accurate Pricing
-There are absolutely no hidden extra charges. Faq

How much is a cracked laptop LCD repaired or replaced?

Since laptop screens are generally of different types, it is necessary to know the model number and screen size, but roughly. Faq
A simple 14 inch laptop screen costs $80. $180 with workmanship
A simple 15.6 inch laptop screen costs $120. $200 with workmanship
A 14 inch touch screen laptop screen is $180, with workmanship is $160.
A 14 inch touch screen laptop screen is $240, with workmanship is $320.
These Figures vary widely. These figures are average.Faq

Water spilled on the laptop, how much money can it be repaired?

Generally, laptop water damage first damages the keyboard. Afterwards, the liquid comes into contact with the motherboard and causes small electrical condensation on the motherboard and side effects of the components.
When a shower is inserted into your device, first turn your laptop upside down to prevent liquid from coming into contact with or flowing onto your devices’s motherboard. If possible, remove the battery. If it is a model whose battery cannot be removed, bring it to our Trueonefix Companycenter by keeping it in this way,Faq

My Devices’s power jack input failed, how much money can it be repaired?

Breakages or malfunctions in the Power Jack or Laptop DC Jack input, if the problem has not gotten too big. These are simple repairs. If there is no break on the motherboard, take an example.
Power Jack Input for an HP Pavilion series laptop costs $23 and the mend cost, including labor, is $103 in total. Faq

Why won’t mycomp turn on?

There can be several reasons why your Devices won’t turn on. Our experienced technicians can diagnose the issue and provide a solution. We recommend bringing your Devices in for a free diagnostic assessment.

My laptop screen is broken, what do I do?

Don’t worry, TrueOneFix specializes in laptop screen replacements for a variety of brands and models. We offer fast, affordable, and reliable repairs to get you back up and running quickly.

My computer has a virus, how do I clean it?

While we offer virus removal services, attempting to remove a virus yourself can be risky and potentially cause further damage. We recommend bringing your computer to our qualified technicians to safely remove the virus and protect your data.

How can I repair my computer without losing my data?

Data recovery is one of our specialties. In most cases, we can recover your data before performing any fixes. However, it’s important to note that data recovery success cannot be guaranteed in all situations.

Is it better to repair my computer or buy a new one?

Our technicians can help you evaluate if repairing your current computer is the most cost-effective solution or if purchasing a new one is a better option for your needs.

How long does Device repair take?

The repair turnaround time for your Macbook depends on the specific issue. At TrueOneFix, we offer a free diagnostic service to assess the problem and provide you with an estimated timeframe. In many cases, we can complete repairs within 24-48 hours.

Is it better to replace my Macbook instead of repairing it?

Our qualified technicians can help you evaluate your options. Factors to consider include the repair cost, the age and condition of your Macbook, and your future needs. We can help you determine if a repair is a cost-effective solution or if purchasing a new Macbook is a better fit.

How do I know if my Macbook is too damaged to be repaired?

While severe physical damage like a shattered logic board might necessitate a replacement, don’t lose hope! Our experienced technicians can often revive Macbooks that seem beyond repair. We recommend bringing your Macbook in for a free diagnosis to determine the extent of the damage and possible repair options.

Specific Macbook Issues

For specific issues like your Macbook not turning on, not charging, having a broken screen, keyboard malfunction, water damage, or a virus, we recommend bringing your Macbook to TrueOneFix. We specialize in diagnosing and repairing a wide range of Macbook problems

Where is the nearest Tampa computer shop near me?

AsAs Trueonefix, we serve all our Tampa Bay neighbors, regardless of whether they are near or far. Actually, we are the closest to you 🙂

How far are you from which areas in Tampa Bay? 

Is it easy to reach you? Yes, our transportation is very easy, because we are 500 feet away from the 52nd exit of the 275 highway. This makes our Repair center quickly accessible from anywhere.
Below you can see the average distance from your location to our service center. (Calculated via Trueonefix Artificial Intelligence.)
Arbor Greene – Approximately 14 miles via I-275 N and Bruce B Downs Blvd (CR 581).
Beach Park – About 10 miles via I-275 S and Westshore Blvd.
Channel District – Roughly 9 miles via I-275 S and Downtown exits.
Hyde Park – Around 10 miles via I-275 S and exit towards Downtown/Hyde Park.
Westshore – Approximately 8 miles via I-275 S and Westshore Blvd exit.
Ybor City – About 6 miles via I-275 S to the Ybor City exit.
Seminole Heights – About 6 miles via I-275 S and Hillsborough Ave exit.
South Tampa – Approximately 10 miles via I-275 S and exits towards South Tampa.
Carrollwood – Around 9 miles via Fletcher Ave and Dale Mabry Hwy.
New Tampa – Approximately 16 miles via I-275 N and Bruce B Downs Blvd.
Brandon – About 15 miles via I-275 S and I-4 E.
Riverview – Roughly 18 miles via I-275 S and I-75 S.
Valrico – Approximately 18 miles via I-275 S, I-4 E, and FL-60 E.
Lithia – About 23 miles via I-275 S, I-4 E, and Lithia Pinecrest Rd.
Temple Terrace – Around 7 miles via I-275 N and Fletcher Ave.
Westchase – Approximately 12 miles via I-275 N and Linebaugh Ave.
FishHawk – Roughly 23 miles via I-275 S, I-4 E, and Lithia Pinecrest Rd.
Apollo Beach – About 23 miles via I-275 S and I-75 S.
Dade City – Approximately 30 miles via I-275 N and I-75 N.
Zephyrhills – Around 24 miles via I-275 N and CR 579 E/Fletcher Ave.
New Port Richey – About 28 miles via I-275 N, FL-56 W, and FL-54 W.
Port Richey – Roughly 30 miles via I-275 N, FL-56 W, and FL-54 W.
San Antonio – Approximately 27 miles via I-275 N and I-75 N.
St. Leo – About 27 miles via I-275 N and I-75 N.
Aripeka – Around 44 miles via I-275 N, FL-56 W, FL-54 W, and US-19 N.
Bayonet Point – Approximately 33 miles via I-275 N, FL-56 W, and FL-54 W.
Beacon Square – About 31 miles via I-275 N, FL-56 W, and FL-54 W.
Connerton – Roughly 21 miles via I-275 N and FL-56 E.
Crystal Springs – Approximately 25 miles via I-275 N and CR 579 E.
Dade City North – About 33 miles via I-275 N and I-75 N.
Elfers – Around 32 miles via I-275 N, FL-56 W, and FL-54 W.
Heritage Pines – Approximately 37 miles via I-275 N, FL-56 W, FL-54 W, and US-19 N.
Holiday – About 29 miles via I-275 N, FL-56 W, and FL-54 W.
Hudson – Roughly 36 miles via I-275 N, FL-56 W, and FL-54 W.
Jasmine Estates – Approximately 30 miles via I-275 N, FL-56 W, and FL-54 W.
Key Vista – About 31 miles via I-275 N, FL-56 W, and FL-54 W.
Lacoochee – Around 37 miles via I-275 N and I-75 N.
Land O’ Lakes – Approximately 16 miles via I-275 N and FL-56 E.
Meadow Oaks – About 34 miles via I-275 N, FL-56 W, and FL-54 W.
Moon Lake – Roughly 31 miles via I-275 N, FL-56 W, and FL-54 W.
New Port Richey East – Approximately 28 miles via I-275 N, FL-56 W, and FL-54 W.
Odessa – About 18 miles via I-275 N and FL-56 W.
Pasadena Hills – Around 23 miles via I-275 N and CR 579 E.
Quail Ridge – Approximately 25 miles via I-275 N, FL-56 W, and FL-54 W.
River Ridge – About 32 miles via I-275 N, FL-56 W, and FL-54 W.
Shady Hills – Roughly 32 miles via I-275 N, FL-56 W, and FL-54 W.
Trinity – Approximately 28 miles via I-275 N, FL-56 W, and FL-54 W.
Wesley Chapel – About 13 miles via I-275 N and CR 581 N.
Zephyrhills North – Around 24 miles via I-275 N and CR 579 E.
Zephyrhills South – Approximately 22 miles via I-275 N and CR 579 E.
Zephyrhills West – About 23 miles via I-275 N and CR 579 E.
Colonial Hills (Holiday, New Port Richey) – Roughly 29 miles via I-275 N, FL-56 W, and FL-54 W.
Colonial Manor (Holiday, New Port Richey) – Approximately 29 miles via I-275 N, FL-56 W, and FL-54 W.
Country Walk (Wesley Chapel) – About 15 miles via I-275 N and CR 581 N.
Cypress Estates (Land O’ Lakes) – Around 17 miles via I-275 N and FL-56 E.
Crescent Forest (New Port Richey) – Approximately 27 miles via I-275 N, FL-56 W, and FL-54 W.
Deerfield Village (Land O’ Lakes) – About 18 miles via I-275 N and FL-56 E.
Devonwood (Land O’ Lakes) – Around 18 miles via I-275 N and FL-56 E.
Peeble Creek – Approximately 10 miles via I-275 N and Bruce B Downs Blvd.
Heritage Isles – About 11 miles via I-275 N and Bruce B Downs Blvd.
Corry Lake – Roughly 13 miles via I-275 N and Bruce B Downs Blvd.
Lutz – Approximately 9 miles via I-275 N and US-41 N.

What is the importance of the quality of the parts used in device repair?

First of all, quality and manufacturer-compatible parts are expensive. If a company that repairs computers does not offer you a good warranty period for these parts, we strongly recommend that you do not accept it.
For example, you can install a tire that costs less than $60 each on your car, or you can pay $120 for a tire with the highest quality handling, performance and long life from a 5-star tire brand that has been tested and researched hundreds of times before it is produced.
Your tire is new, but it does not have the same quality, grip and performance.
We carry out all our repairs with high quality spare parts at affordable prices. This is the most profitable one for you and us. Because it does not malfunction afterwards and does not cause you to repair your computer again and it does not cause us to do free labor again.

Are you a franchise?

No, we are a Local family-owned business proud to serve our community. For this reason, we do our repairs at very affordable prices since we do not have any extra costs such as joint advertising, dealership payments, or end-of-year profit payments.
That’s why we declare that we are the company that provides repairs at the most affordable prices. We can perform repairs up to 25-45% cheaper than all of our nearby competitors.

What happens if I don’t approve the repair cost? 

Our diagnostics are free. You don’t pay anything if you decide not to proceed with the repair.

Do you offer a warranty on repairs?

Yes, we offer a 90-day warranty on workmanship and a parts warranty ranging from 90 to 180 days, depending on the manufacturer’s guarantee.

Is my computer worth repairing?

We can’t answer definitively without a diagnosis. However, we’re honest and transparent. Our goal is to build trust, not just make money.

How long does a typical repair take?

Most repairs are completed within 1-2 days. If parts need to be ordered, the delivery time will be added. We’ll always keep you informed throughout the process.

How long is the waiting period for spare parts for repair?

It varies depending on which manufacturer this part belongs to and in which warehouse the manufacturer has it.
with examples
-It takes 2 days to reach us in North Carolina, the largest HP Display warehouse.
-Some parts of Apple Mac devices take 1 day to reach us in Florida.
-Asus is the largest warehouse of Laptop motherboards, it takes 3-4 days to reach us in Minnesota

Do you use original parts or compatible parts?

We use 100% manufacturer-compatible parts for repairs, ensuring quality and performance at an affordable price.

Do you delete my data when my computer?

Absolutely not! 

Do you back up my data before repairs?

We can back up your data upon request, but this is an optional service.

Do you protect my personal information? 

We take your privacy seriously. We never sell your data or allow its use for advertising purposes.

What payment methods do you accept?

We accept all major credit and debit cards, Apple Pay, Samsung Pay, cash, and even cryptocurrencies.

Do you update my operating system after repairs? 

Yes, we offer free OS updates (Windows or macOS) as part of our service.

Can I bring my own parts for repair? 

Yes, you can! Our labor fee is between $80 and $100, and it’s non-refundable. However, please ensure the part is compatible and in working condition.

Do your computers have warranty stickers? 

Yes, tampering with the warranty label will void the manufacturer’s and our service’s warranty.

Can I wait for short repairs? 

Absolutely! We offer a comfortable waiting area with complimentary tea, coffee, and cold drinks.

Do you offer discounts for students, teachers, and military/first responders?

Do you offer discounts for students, teachers, and military/first responders?

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