Computer Repair by Courier

Use a strong rigid outer box with enough cushioning on every side. The computer should not move when the sealed package is gently handled. Protect corners and screens, keep loose items separated and do not rely on a thin retail box alone.

Label every requested accessory and keep photographs, tracking, declared value and the carrier receipt. Shipping insurance and secure packaging reduce risk but do not guarantee that a carrier will approve a damage claim.

Lithium-battery shipping rules depend on battery condition, installation, carrier, route and service level. A used device may also be restricted to specific transport methods. Tell us about swelling, heat, odor, puncture, liquid damage or impact before shipment.

Do not conceal battery condition or choose a service that violates carrier rules. When a device cannot be shipped safely, local drop-off or another approved arrangement is required.

Maintain a current backup whenever the computer still operates. Remove external storage and memory cards unless they are part of the reported problem. Do not place passwords on paper inside the package.

If login access is required, use the secure method provided during the repair process and, when practical, create a temporary service account. Data cannot be guaranteed during hardware, storage or operating-system service.